Returns Policy
We want you to love your candles! If you're not completely satisfied with your purchase, we're happy to help with most items, but please note the following exceptions:
Returns & Refunds:
- You can return your candle within 30 days of receiving it, provided it is unused and in its original packaging.
- To initiate a return, please contact us at wixandblooms@gmail.com
Non-returnable Items:
- Customized or personalized candles (no returns or refunds on these).
- Candles that have been used or damaged.
- If you change your mind after the candle has been shipped, we do not accept returns or issue refunds.
Refunds:
- Once we receive your return, we will inspect it and process your refund to the original payment method.
Exchanges:
- If you'd prefer an exchange for a different candle, please reach out, and we'll assist you.
If you have any questions or concerns, don't hesitate to contact us!
